US Shipping Policies:

Shipping in the United States is free and will be shipped via USPS Priority Mail.
 

Do you ship Internationally?:

Yes, be aware that international shipping times can be quite long, sometimes even more than a month, depending on the carrier. 

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***Please note that all international customers are responsible for all applicable import duties. We will not declare a lower value. Avoiding customs laws can result in your pedal being returned or permanently lost.***

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There are 3 options for international shipping:

1. USPS First Class Mail

This is generally the cheapest, but can take a very long time.  All USPS are handled by your local mail service once the package arrives in the country.

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2. USPS Priority Mail

This is much faster but also more expensive.  This also will be handed off to your local mail service once it arrives in the country.

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3. UPS

This is the fastest shipping method, most reliable, and sometimes can be cheaper than Priority Mail.  However, UPS will charge an additional handling fee on top of import duties. 

 

***Note: not all shipping options are available everywhere*** 

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But wait... I don't see any EU shipping options!

Yes, sorry... starting December 13th, 2024 the EU has introduced some import regulations known as the GPSR (General Product Safety Regulation) which at this point prevents me from shipping to the EU.  Though I agree with the spirit of this regulation, it does make difficult for a small shop such as mine to meet compliance.  All shipments to the EU are currently on hold until we learn more or other options become available.   

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What about the California Proposition 65?

Ah yes, another regulation that I agree with, but also is a bit much sometimes.  So, here is your warning:

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​​​California Prop 65 Health & Safety Warning:

WARNING: This product can expose you to chemicals including nickel compounds, bisphenol A, chromium, and other chemicals which are known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

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This is your required warning when a product is being sold to a customer in California, where consumers are subject to California law adopted by their voters with Prop. 65. We would like all of our customers to be aware that all circuit boards are made using processes that involve chemicals. This means that any effects pedal that you have, your television set, your car, or anything else that you own containing a circuit board was made using such chemicals.

 

Your likelihood of actual exposure to these chemicals is remote since the circuit board is contained inside the enclosure and we doubt you plan to use it for any purpose which would expose you in a significant way to the chemicals used in producing the circuit board.  Just don't lick it or use it as a beverage container.

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Warranty and Repairs:

If it breaks, we'll fix it.

It is pretty much that simple with a few minor exceptions.

• You are responsible for shipping the pedal to me and must pay for shipping (except in the case where the pedal has failed in the first year, then I'll pay for shipping both ways)

• Cosmetic damages are not covered.

• You have completely destroyed the pedal by attempting to modify it or by running over it with a car or something like that...     

Of course, there are always exceptions, and I am pretty flexible.  I want you to enjoy your pedal, so just email info@wonderfulaudiotechnology.com if you have any questions and/or need to send it in

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Do you offer artists discounts or sponsorships?:

We do not offer any sponsorships or discounts to musicians or bands.

 

Do you accept returns?  

Generally, no, but there are exceptions.

If a return is absolutely necessary, you will be responsible for the return shipping costs and a 10% restocking fee which will be calculated off the retail price of the pedal.  Please note that we are not responsible for the pedal getting lost or damaged in the mail when shipping a return and the pedal must arrive in excellent condition for the return to process.  Please contact us first before shipping a return.